Rubek AI is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. This Privacy Policy applies to all services and platforms we operate, including our website (www.rubek.ai) and any mobile applications we develop and publish.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways, including but not limited to:
We collect your Personal Information for the primary purpose of:
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
In addition to website-based interactions, our mobile applications may collect information such as:
We use this data to:
Some data may be processed through third-party analytics or cloud services. All such services are contractually required to comply with data privacy and protection laws.
If you do not agree with our collection practices via mobile apps, you may decline permissions requested by the app or uninstall the app at any time.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
If you provide us with sensitive information, it will only be used:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances, including the following:
We may store and process your Personal Information using cloud-based technology or using servers that may be located outside of Australia.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Rubek AI will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
We use cookies and similar tracking technologies to provide a better and more customised service. Cookies are not used by us to collect and store personal information directly.
Our mobile apps may use device identifiers, SDKs, or similar technologies to:
You may opt out of tracking in your device settings or directly within the app, depending on functionality provided.
Your IP address is the identifier for your device when you are using the internet. It may be necessary for us to collect your IP address during your interaction with various parts of our website or mobile apps for logging and security purposes.
We regularly review all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and marketplace practices. As a consequence, this Policy may change from time to time and will be available on our website and within our mobile applications (if applicable). This version of our Privacy Policy is dated June 2025.
If you have any queries or complaints about our Privacy Policy or in the way in which we handle your personal information, please contact us at:
Rubek AI
hello@rubek.ai
If you are dissatisfied with our response, you may make a complaint to the Privacy Commissioner via the Office of the Australian Information Commissioner website (ww.oaic.gov.au) or by calling 1300 363 992.